As long as they're correctly configured in your school's MIS, parent/carer email addresses will be automatically imported into Sparx Reader, to enable weekly homework update emails.
Our data shows that schools with parent emails enabled see 15% higher homework completion rates than those that don't.
Configuring parent email addresses in your MIS
Configuring parent email addresses in your MIS
You may need to ask your school's MIS Administrator or technical contact to help you to check these settings.
By default, we import contacts who have:
The parental responsibility flag set to "Yes" in your MIS
The highest priority level
For example, if a student has four contacts:
Parent A: priority = 1, parental responsibility = "No"
Parent B: priority = 2, parental responsibility = "Yes"
Parent C: priority = 3, parental responsibility = "Yes"
Parent D: priority = 2, parental responsibility = "Yes"
We would import Parent B and Parent D's email addresses.
Preventing us from accessing parent data in your MIS
Preventing us from accessing parent data in your MIS
Turning parent/carer emails off in Sparx will not stop us from receiving them from your MIS if you have previously allowed us access to them, we just won't use them.
If your school does not intend to use parent emails longer term, it is better that we don't have data that we don't need.
You can also prevent us from receiving data about specific parents.
To do this, ask your school's MIS Administrator or technical contact to change the data-sharing permissions in Wonde, as explained in this video which are the same as Sparx Maths:
Frequently asked questions
When will changes to parent emails in our MIS appear in Sparx?
When will changes to parent emails in our MIS appear in Sparx?
Changes will sync overnight. For urgent changes, you can perform a manual sync from Class Manager > Import and Manage Classes.
Do I have to share parent emails?
Do I have to share parent emails?
No, sharing parent emails is optional. You can control what data is shared through your Wonde portal. Changing this will remove parent emails from all Sparx systems.
What if I want to stop sharing parent emails?
What if I want to stop sharing parent emails?
Ask your Network Manager to change the data-sharing permissions in Wonde. Any subsequent homeworks won't have associated parent contacts. Changing this will remove parent emails from all Sparx systems.
Do I need to get permission from each parent?
Do I need to get permission from each parent?
No, you do not need to do this, parent emails are covered under a lawful basis other than consent. Parent emails are provided to Sparx (as data processor) by the school (the data controller). As such, the school is effectively the sender of the emails.
What if I have a question about the parent emails linked to a student?
What if I have a question about the parent emails linked to a student?
These are currently visible in your Sparx Maths site, so please liaise with them. If you are a Reader-Only school please use the Help & Support button to contact us and we will help you with your query.